FAQ
If this is a herpes dating site then why doesn't it have the word herpes all over the website?

H-YPE has been designed with your discretion in mind. This site does not scream out Herpes, least of all on the Home page so you can start your new journey while surfing in public places such as internet cafes or work, as well as in the privacy of your own home.

 

How do I navigate to the 'Edit Profile' page so I can make changes to my profile?

There are 2 ways to navigate to the 'Edit Profile' page.
•Click on 'My Account' then on 'My Settings'
•Click on 'My Profile' then on 'Edit Profile'

 

If we have some important news, can H-YPE help get the word out?

Of course we can. You could start by putting it in your blog and in the H-YPE forum. If we think it's appropriate for our News section or Articles section then we can place them in there too.

 

I can't see the picture I uploaded.

Were you trying to place it in your profile or in the gallery? If you want to place your pic in the Profile section and not the Gallery section, then click on 'My Profile' followed by 'Profile Photos' then upload your photo and click 'Make Primary'.

 

We would like to hold a H-YPE party. How can we let everyone know about it?

You are more than welcome to place the details of your party in our events section. If you have any questions on how to do that then just contact us via the Contact Us page. The "Parties and Gatherings" section in our forum would be another great way to let everyone know too. Then they can ask you questions should they have any.

 

Link Exchange - is that possible?

Of course! If you feel that your site and H-YPE would work well together then please contact us with the details so that we can place your link on our Links page.

 

When I try to upload a song to my profile I get an error message.

First of all, only files with the mp3 extension will work. Next click on 'My Profile' followed by 'Profile Music' then browse to the song of your choice, enter a tag and description then click on 'Upload'.

 

Why do songs and photos I add to my profile not appear in the gallery?

The photo gallery and music gallery are completely separate to your profile. If you want to add something to a gallery you must upload it there as well.

 

There are some details in my profile that I would like to change but it won't let me.

If you have genuinely made a mistake with your profile such as your date of birth or gender (don't laugh....it happens) or if you no longer like your chosen nickname then contact the admin department with details of what you need changing and we will do it for you.

 

How can I check who's been viewing my profile?

Click on 'My Account' then on 'My Contacts'.There you can see lots of detail about your profile...........it's also a portal to another dimension.

 

I have forgotten my password. What can I do?

Just click here and you will be taken to a page that will ask you for your email address. Enter it and press submit and your username/password will be instantly emailed to you.

 

I have met someone but don't want to cancel my membership. What are my options?

You lucky so and so! Great news and congratulations. H-YPE is not just about dating but also support and community so we understand your reluctance to cancel and you do have the option to suspend your membership. Just login and click here and you'll be able to suspend your account.